University mobile assistant: A tool to improve the internal communication and the community engagement

Victor Murray, Alvaro Dasso, Nick Aguilar

Producción científica: Capítulo del libro/informe/acta de congresoContribución a la conferenciarevisión exhaustiva

Resumen

One of the main reasons why students do not feel engaged on their school is that they do not know the activities or initiatives created for them. A similar problem occurs with faculty and staff when the internal communication is not effective. One of the problems is that the school delivers the information without considering the end user. The means of communication could not match what the user likes. To solve this problem, we created University Mobile Assistant (UMA), a tool that have been created following the natural process of a startup and is now being used in a young and prestigious engineering university in Peru. UMA started as an engineering project in 2016 and, after a year of incubation, working closely with the end users and the internal communication area of the university as a possible client, it was selected as the official internal communication tool in 2018. UMA considers interaction analytics and works closely with students, faculty and staff, as end users, and the university as early adopter. This tool has helped the community to be engaged in the activities and also to increase the pride of being part of the Universidad de Ingenieria y Tecnologia due to the constant inspiring news.

Idioma originalInglés
Título de la publicación alojada2018 World Engineering Education Forum - Global Engineering Deans Council, WEEF-GEDC 2018
EditorialInstitute of Electrical and Electronics Engineers Inc.
ISBN (versión digital)9781538677636
DOI
EstadoPublicada - 2 jul. 2018
Publicado de forma externa
Evento2018 World Engineering Education Forum - Global Engineering Deans Council, WEEF-GEDC 2018 - Albuquerque, Estados Unidos
Duración: 12 nov. 201816 nov. 2018

Serie de la publicación

Nombre2018 World Engineering Education Forum - Global Engineering Deans Council, WEEF-GEDC 2018

Conferencia

Conferencia2018 World Engineering Education Forum - Global Engineering Deans Council, WEEF-GEDC 2018
País/TerritorioEstados Unidos
CiudadAlbuquerque
Período12/11/1816/11/18

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