TY - CHAP
T1 - Supply Chain Innovation and Sustainability Frontiers
T2 - A Balanced Scorecard Perspective
AU - Cordova, Miguel
AU - Coronado, Freddy
N1 - Publisher Copyright:
© The Editor(s) (if applicable) and The Author(s), under exclusive licence to Springer Nature Switzerland AG 2021, corrected publication 2021.
PY - 2020/1/1
Y1 - 2020/1/1
N2 - Global trade has been growing at a steady pace since the 1950s, which has brought increasing operational challenges to supply chains. Technological advances and the “digital revolution” bring new opportunities to improve key supply chain processes in many sectors, including transportation. However, while embracing innovation, firms have to ensure that they do not lose strategic focus and that their performance measurement systems continue to evolve. This study explores how disruptive innovations in supply chain operations may produce unexpected outcomes for firms’ strategy. We analyze four examples of technological innovation in transport under a Balanced Scorecard framework. Our reflections shed light on the potential trade-offs that organizations may face between different dimensions of performance to pursue sustainable development goals.
AB - Global trade has been growing at a steady pace since the 1950s, which has brought increasing operational challenges to supply chains. Technological advances and the “digital revolution” bring new opportunities to improve key supply chain processes in many sectors, including transportation. However, while embracing innovation, firms have to ensure that they do not lose strategic focus and that their performance measurement systems continue to evolve. This study explores how disruptive innovations in supply chain operations may produce unexpected outcomes for firms’ strategy. We analyze four examples of technological innovation in transport under a Balanced Scorecard framework. Our reflections shed light on the potential trade-offs that organizations may face between different dimensions of performance to pursue sustainable development goals.
UR - http://www.scopus.com/inward/record.url?scp=85115352344&partnerID=8YFLogxK
U2 - 10.1007/978-3-030-42412-1_24
DO - 10.1007/978-3-030-42412-1_24
M3 - Chapter
AN - SCOPUS:85115352344
SN - 9783030424114
SP - 479
EP - 501
BT - The Palgrave Handbook of Corporate Sustainability in the Digital Era
PB - Springer International Publishing
ER -