Relation Between Usability and Accessibility: A Case Study in Peruvian E-Commerce Websites

Freddy Paz, Freddy Asrael Paz

Producción científica: Capítulo del libro/informe/acta de congresoContribución a la conferenciarevisión exhaustiva

Resumen

The accessibility together with the usability are two important quality attributes that must be considered in the development process of software products. However, it is possible to find a significant number of websites on the Internet that do not meet minimum considerations about these two quality attributes. A frequent problem is that web sites do not provide mechanisms that allow people with different abilities and capabilities to access them, infringing local laws and the right of all citizens to access a public service. In addition, many web sites provide interfaces that are difficult to understand, unattractive, and with several functionality problems that negatively affect the experience. In this study, the relationship between the level of usability and accessibility of websites is examined. For this purpose, the five most representative Peruvian websites in this domain were selected and measured in a heuristic inspection and accessibility evaluation. Finally, the study presents the correlation analysis between both variables.

Idioma originalInglés
Título de la publicación alojadaHuman Interaction, Emerging Technologies and Future Applications IV - Proceedings of the 4th International Conference on Human Interaction and Emerging Technologies
Subtítulo de la publicación alojadaFuture Applications, IHIET – AI 2021
EditoresTareq Ahram, Redha Taiar, Fabienne Groff
EditorialSpringer Science and Business Media Deutschland GmbH
Páginas384-390
Número de páginas7
ISBN (versión impresa)9783030732707
DOI
EstadoPublicada - 2021
Evento4th International Conference on Human Interaction and Emerging Technologies: Future Applications, IHIET – AI 2021 - Strasbourg, Francia
Duración: 28 abr. 202130 abr. 2021

Serie de la publicación

NombreAdvances in Intelligent Systems and Computing
Volumen1378 AISC
ISSN (versión impresa)2194-5357
ISSN (versión digital)2194-5365

Conferencia

Conferencia4th International Conference on Human Interaction and Emerging Technologies: Future Applications, IHIET – AI 2021
País/TerritorioFrancia
CiudadStrasbourg
Período28/04/2130/04/21

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