TY - GEN
T1 - Redesign of a Questionnaire to Assess the Usability of Websites
AU - Paz, Freddy
AU - Granollers, Toni
N1 - Publisher Copyright:
© Springer Nature Switzerland AG 2020.
PY - 2020
Y1 - 2020
N2 - Usability is taking an essential role in the software development process. Nowadays, many teams incorporate methods to verify if the graphical user interfaces of a software product in development, meet the required degree of usability. However, most of these methods, instead of providing a numerical value about the accomplishment of this quality attribute, only give support to obtain a list of aspects that can be redesigned to increase the usability. Quantitatively measuring the ease of use is useful for companies which need to compare themselves with their main competitors, or when there are several choice design proposals for their website. In this study, we present the redesign of a questionnaire developed from the theoretical basis of two highly recognized sources, which define the concept of usability in a set of principles. The new assessment tool is a five-point version of the previous work with 60 items which attempt to cover all the spectrum of usability.
AB - Usability is taking an essential role in the software development process. Nowadays, many teams incorporate methods to verify if the graphical user interfaces of a software product in development, meet the required degree of usability. However, most of these methods, instead of providing a numerical value about the accomplishment of this quality attribute, only give support to obtain a list of aspects that can be redesigned to increase the usability. Quantitatively measuring the ease of use is useful for companies which need to compare themselves with their main competitors, or when there are several choice design proposals for their website. In this study, we present the redesign of a questionnaire developed from the theoretical basis of two highly recognized sources, which define the concept of usability in a set of principles. The new assessment tool is a five-point version of the previous work with 60 items which attempt to cover all the spectrum of usability.
KW - Assessment tool
KW - Evaluation questionnaire
KW - Quantification method
KW - Usability heuristics
KW - Verification checklist
UR - http://www.scopus.com/inward/record.url?scp=85071474736&partnerID=8YFLogxK
U2 - 10.1007/978-3-030-27928-8_65
DO - 10.1007/978-3-030-27928-8_65
M3 - Conference contribution
AN - SCOPUS:85071474736
SN - 9783030279271
T3 - Advances in Intelligent Systems and Computing
SP - 423
EP - 428
BT - Human Systems Engineering and Design II - Proceedings of the 2nd International Conference on Human Systems Engineering and Design
A2 - Ahram, Tareq
A2 - Karwowski, Waldemar
A2 - Pickl, Stefan
A2 - Taiar, Redha
PB - Springer Verlag
T2 - 2nd International Conference on Human Systems Engineering and Design: Future Trends and Applications, IHSED 2019
Y2 - 16 September 2019 through 18 September 2019
ER -