Identifying and Prioritizing Service Compensation Factors Influencing Nurses’ Motivation: Application of Hybrid Fuzzy DEMATEL-BWM Method

Zahra Rajaei, Sayyid Ali Banihashemi, Mohammad Khalilzadeh

Producción científica: Contribución a una revistaArtículorevisión exhaustiva

Resumen

Human resources are a key source of sustainable competitive advantage and are considered as one of the substantial factors for an organization’s success. No organization can survive without its human resources. Understanding employees’ needs, desires, and satisfaction is essential. Organizational managers consider financial and non-financial compensation for employees’ service. There is a need for a practical look at the field of nursing service compensation, especially in the healthcare system. In this study, the factors affecting nursing service compensation in the selected private hospitals in Iran were initially identified and confirmed using the exploratory and confirmatory factor analyses. The three major factors are empowerment components, organizational components, and financial components. Then, the driver factors (causes) and dependent factors (effects) in the nursing service compensation system were investigated and their relationships were determined using the fuzzy DEMATEL technique. Finally, these factors were ranked using the best–worst (BWM) method. The results of BWM indicate that financial components gained the top-ranked, followed by organizational components, and empowerment components.

Idioma originalInglés
Páginas (desde-hasta)63-88
Número de páginas26
PublicaciónFudan Journal of the Humanities and Social Sciences
Volumen16
N.º1
DOI
EstadoPublicada - mar. 2023
Publicado de forma externa

Huella

Profundice en los temas de investigación de 'Identifying and Prioritizing Service Compensation Factors Influencing Nurses’ Motivation: Application of Hybrid Fuzzy DEMATEL-BWM Method'. En conjunto forman una huella única.

Citar esto