TY - JOUR
T1 - Identifying and Prioritizing Service Compensation Factors Influencing Nurses’ Motivation
T2 - Application of Hybrid Fuzzy DEMATEL-BWM Method
AU - Rajaei, Zahra
AU - Banihashemi, Sayyid Ali
AU - Khalilzadeh, Mohammad
N1 - Publisher Copyright:
© 2022, Fudan University.
PY - 2023/3
Y1 - 2023/3
N2 - Human resources are a key source of sustainable competitive advantage and are considered as one of the substantial factors for an organization’s success. No organization can survive without its human resources. Understanding employees’ needs, desires, and satisfaction is essential. Organizational managers consider financial and non-financial compensation for employees’ service. There is a need for a practical look at the field of nursing service compensation, especially in the healthcare system. In this study, the factors affecting nursing service compensation in the selected private hospitals in Iran were initially identified and confirmed using the exploratory and confirmatory factor analyses. The three major factors are empowerment components, organizational components, and financial components. Then, the driver factors (causes) and dependent factors (effects) in the nursing service compensation system were investigated and their relationships were determined using the fuzzy DEMATEL technique. Finally, these factors were ranked using the best–worst (BWM) method. The results of BWM indicate that financial components gained the top-ranked, followed by organizational components, and empowerment components.
AB - Human resources are a key source of sustainable competitive advantage and are considered as one of the substantial factors for an organization’s success. No organization can survive without its human resources. Understanding employees’ needs, desires, and satisfaction is essential. Organizational managers consider financial and non-financial compensation for employees’ service. There is a need for a practical look at the field of nursing service compensation, especially in the healthcare system. In this study, the factors affecting nursing service compensation in the selected private hospitals in Iran were initially identified and confirmed using the exploratory and confirmatory factor analyses. The three major factors are empowerment components, organizational components, and financial components. Then, the driver factors (causes) and dependent factors (effects) in the nursing service compensation system were investigated and their relationships were determined using the fuzzy DEMATEL technique. Finally, these factors were ranked using the best–worst (BWM) method. The results of BWM indicate that financial components gained the top-ranked, followed by organizational components, and empowerment components.
KW - Best–worst method
KW - Factor analysis
KW - Fuzzy DEMATEL
KW - Health care
KW - Nursing service compensation
UR - http://www.scopus.com/inward/record.url?scp=85144109022&partnerID=8YFLogxK
U2 - 10.1007/s40647-022-00362-w
DO - 10.1007/s40647-022-00362-w
M3 - Article
AN - SCOPUS:85144109022
SN - 1674-0750
VL - 16
SP - 63
EP - 88
JO - Fudan Journal of the Humanities and Social Sciences
JF - Fudan Journal of the Humanities and Social Sciences
IS - 1
ER -