Guidelines to evaluate the usability and user experience of learning support platforms: A systematic review

Juan Salas, Alberto Chang, Lourdes Montalvo, Almendra Núñez, Max Vilcapoma, Arturo Moquillaza, Braulio Murillo, Freddy Paz

Producción científica: Capítulo del libro/informe/acta de congresoContribución a la conferenciarevisión exhaustiva

7 Citas (Scopus)

Resumen

Nowadays, the usability and the user experience, are important aspects for the success of any software product. In the educational domain, Learning Support Platforms are not the exception, and these quality attributes become essential to guarantee an appropriate teaching process. For this reason, in this study, we present a systematic literature review whose purpose was to identify the characteristics that these types of systems must meet to obtain usable products. In the same way, the features that contribute to the assurance of a satisfying user experience have been cataloged. The purpose of this study is to establish the basis towards the elaboration of a future framework to quantify the level of usability and user experience of learning support platforms. The systematic search retrieved a total of 105 studies, from which 23 were selected as relevant. A set of 15 sub-attributes with their corresponding guidelines were identified to serve as a guide to design graphical user interfaces in a correct way in this type of software systems.

Idioma originalInglés
Título de la publicación alojadaHuman-Computer Interaction - 5th Iberoamerican Workshop, HCI-Collab 2019, Revised Selected Papers
EditoresPablo H. Ruiz, Vanessa Agredo-Delgado
EditorialSpringer
Páginas238-254
Número de páginas17
ISBN (versión impresa)9783030373856
DOI
EstadoPublicada - 2019
Evento5th Iberoamerican Workshop on Human-Computer Interaction, HCI-Collab 2019 - Puebla, México
Duración: 19 jun. 201921 jun. 2019

Serie de la publicación

NombreCommunications in Computer and Information Science
Volumen1114 CCIS
ISSN (versión impresa)1865-0929
ISSN (versión digital)1865-0937

Conferencia

Conferencia5th Iberoamerican Workshop on Human-Computer Interaction, HCI-Collab 2019
País/TerritorioMéxico
CiudadPuebla
Período19/06/1921/06/19

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