Elderly Users and Their Main Challenges Usability with Mobile Applications: A Systematic Review

Lesly Elguera Paez, Claudia Zapata Del Río

Producción científica: Capítulo del libro/informe/acta de congresoContribución a la conferenciarevisión exhaustiva

10 Citas (Scopus)

Resumen

The development of mobile applications has become a means to improve the quality of life of older adults since it is possible to apply to various sectors such as medicine, for example. Also, the population aged 60 or above is growing at a rate of about 3 percent per year. Currently, rapid ageing will occur in different parts of the world as well, so that by 2050 all regions of the world except Africa will have nearly a quarter or more of their populations at ages 60 and above [45]. Likewise, it is known that older people require more time to complete tasks on mobile devices [4] and presents usability problems, so the generic developments of mobile applications do not adapt to their needs and special characteristics. For this reason, this paper addresses which are the main usability challenges that adults face when they interact with de user graphic interface of an application and how they can be made more acceptable to the target population. We summarize the relevant issues in three potential causes: visual, psychomotor and cognitive limitations. In the first category we found problems as the size and sharpness for the visual elements such characters, icons, images, charts and buttons. Also, use hard colors or inappropriate contrast color for the elements represents a significant problem to the seniors. On other hand, we found that the demand for fast and repetitive movements for interaction like moving texts or targets, the maximization in the required number of steps to complete a task and the use of scrollbars represent inconveniences in the second category for the elderly. Finally, in the last category, the most relevant issues are the use of non-significant and irrelevant graphics, or non-meaningful icons with decoration, animation or with no concise text description that goes with it. Besides, use complex texts and navigating through deep, complex and expandable menu hierarchies causes that older persons getting lost within the device menu.

Idioma originalInglés
Título de la publicación alojadaDesign, User Experience, and Usability. Design Philosophy and Theory - 8th International Conference, DUXU 2019, Held as Part of the 21st HCI International Conference, HCII 2019, Proceedings
EditoresAaron Marcus, Wentao Wang
EditorialSpringer Verlag
Páginas423-438
Número de páginas16
ISBN (versión impresa)9783030235697
DOI
EstadoPublicada - 2019
Evento8th International Conference on Design, User Experience, and Usability, DUXU 2019, held as part of the 21st International Conference on Human-Computer Interaction, HCI International 2019 - Orlando, Estados Unidos
Duración: 26 jul. 201931 jul. 2019

Serie de la publicación

NombreLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volumen11583 LNCS
ISSN (versión impresa)0302-9743
ISSN (versión digital)1611-3349

Conferencia

Conferencia8th International Conference on Design, User Experience, and Usability, DUXU 2019, held as part of the 21st International Conference on Human-Computer Interaction, HCI International 2019
País/TerritorioEstados Unidos
CiudadOrlando
Período26/07/1931/07/19

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