El ISO 9001 y TQM en las empresas de Colombia

Jorge Benzaquen-De Las Casas; Jorge Convers-Sorza

doi:10.3232/GCG.2015.V9.N3.05

El ISO 9001 y TQM en las empresas de Colombia

Jorge Benzaquen-De Las Casas, Jorge Convers-Sorza

Producción científica: Contribución a una revista › Artículo › revisión exhaustiva

6 Citas (Scopus)

Resumen

This study shows the impact of having a Quality Management System with ISO 9001:2008 certification in companies in Colombia on the basis of the nine factors that measure the success of Total Quality Management (TQM) implementation. 207 companies were analyzed with the aim of establishing a comparison between ISO 9001 certified companies and those without the certification. This study also proposes that the methodology used for this study might be applied in other Latin American countries.

Título traducido de la contribución	ISO 9001 and TQM in companies in Colombia
Idioma original	Español
Páginas (desde-hasta)	107-128
Número de páginas	22
Publicación	Journal Globalization, Competitiveness and Governability
Volumen	9
N.º	3
DOI	https://doi.org/10.3232/GCG.2015.V9.N3.05
Estado	Publicada - 1 set. 2015
Publicado de forma externa	Sí

Palabras clave

Companies Colombia
ISO 9001
Quality
TQM

Acceder al documento

10.3232/GCG.2015.V9.N3.05

Otros archivos y enlaces

Enlace a la publicación en Scopus

Citar esto

@article{2ea3166fd1b444d2af93f089683095dc,

title = "El ISO 9001 y TQM en las empresas de Colombia",

abstract = "This study shows the impact of having a Quality Management System with ISO 9001:2008 certification in companies in Colombia on the basis of the nine factors that measure the success of Total Quality Management (TQM) implementation. 207 companies were analyzed with the aim of establishing a comparison between ISO 9001 certified companies and those without the certification. This study also proposes that the methodology used for this study might be applied in other Latin American countries.",

keywords = "Companies Colombia, ISO 9001, Quality, TQM",

author = "{Benzaquen-De Las Casas}, Jorge and Jorge Convers-Sorza",

year = "2015",

month = sep,

day = "1",

doi = "10.3232/GCG.2015.V9.N3.05",

language = "Espa{\~n}ol",

volume = "9",

pages = "107--128",

journal = "Journal Globalization, Competitiveness and Governability",

issn = "1988-7116",

number = "3",

}

TY - JOUR

T1 - El ISO 9001 y TQM en las empresas de Colombia

AU - Benzaquen-De Las Casas, Jorge

AU - Convers-Sorza, Jorge

PY - 2015/9/1

Y1 - 2015/9/1

N2 - This study shows the impact of having a Quality Management System with ISO 9001:2008 certification in companies in Colombia on the basis of the nine factors that measure the success of Total Quality Management (TQM) implementation. 207 companies were analyzed with the aim of establishing a comparison between ISO 9001 certified companies and those without the certification. This study also proposes that the methodology used for this study might be applied in other Latin American countries.

AB - This study shows the impact of having a Quality Management System with ISO 9001:2008 certification in companies in Colombia on the basis of the nine factors that measure the success of Total Quality Management (TQM) implementation. 207 companies were analyzed with the aim of establishing a comparison between ISO 9001 certified companies and those without the certification. This study also proposes that the methodology used for this study might be applied in other Latin American countries.

KW - Companies Colombia

KW - ISO 9001

KW - Quality

KW - TQM

UR - http://www.scopus.com/inward/record.url?scp=84952764478&partnerID=8YFLogxK

U2 - 10.3232/GCG.2015.V9.N3.05

DO - 10.3232/GCG.2015.V9.N3.05

M3 - Artículo

AN - SCOPUS:84952764478

SN - 1988-7116

VL - 9

SP - 107

EP - 128

JO - Journal Globalization, Competitiveness and Governability

JF - Journal Globalization, Competitiveness and Governability

IS - 3

ER -

El ISO 9001 y TQM en las empresas de Colombia

Resumen

Palabras clave

Acceder al documento

Otros archivos y enlaces

Huella

Citar esto