@inproceedings{f1758fea1b7042679c51899b3ad0148e,
title = "Design Process of a Mobile Cloud Public Transport Application for Bus Passengers in Lima City",
abstract = "Deficient public transport affects life quality and the economic progress of modern cities. As it is difficult to improve public transport systems, in this paper we propose an application for bus passengers. The design of this mobile app is part of an ongoing project that aims to improve the public transport experience in Lima city, the capital of Per{\'u}. We envision a cloud-based community-driven mobile app that updates passengers with real information about buses. The presented information would be provided by and delivered to both users and public transport companies. With this intention in mind, we conducted a formative test with potential users. As a result, we created personas inspired by the interview participants. In addition, we built an interactive prototype in pursuance of conducting an expert heuristic evaluation and summative tests with real users. Finally, we provide conclusions and future work ideas.",
keywords = "Design process, Experimental case study, Mobile passenger application, Public transport, User interface design",
author = "Ram{\'i}rez, {Juan Jos{\'e}} and Juan Arenas and Freddy Paz",
note = "Publisher Copyright: {\textcopyright} 2018, Springer International Publishing AG, part of Springer Nature.; 7th International Conference on Design, User Experience, and Usability, DUXU 2018 Held as Part of HCI International 2018 ; Conference date: 15-07-2018 Through 20-07-2018",
year = "2018",
doi = "10.1007/978-3-319-91806-8_29",
language = "English",
isbn = "9783319918051",
series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",
publisher = "Springer Verlag",
pages = "375--388",
editor = "Aaron Marcus and Wentao Wang",
booktitle = "Design, User Experience, and Usability",
}