Design Process of a Mobile Cloud Public Transport Application for Bus Passengers in Lima City

Juan José Ramírez, Juan Arenas, Freddy Paz

Producción científica: Capítulo del libro/informe/acta de congresoContribución a la conferenciarevisión exhaustiva

Resumen

Deficient public transport affects life quality and the economic progress of modern cities. As it is difficult to improve public transport systems, in this paper we propose an application for bus passengers. The design of this mobile app is part of an ongoing project that aims to improve the public transport experience in Lima city, the capital of Perú. We envision a cloud-based community-driven mobile app that updates passengers with real information about buses. The presented information would be provided by and delivered to both users and public transport companies. With this intention in mind, we conducted a formative test with potential users. As a result, we created personas inspired by the interview participants. In addition, we built an interactive prototype in pursuance of conducting an expert heuristic evaluation and summative tests with real users. Finally, we provide conclusions and future work ideas.

Idioma originalInglés
Título de la publicación alojadaDesign, User Experience, and Usability
Subtítulo de la publicación alojadaTheory and Practice - 7th International Conference, DUXU 2018, Held as Part of HCI International 2018, Proceedings
EditoresAaron Marcus, Wentao Wang
EditorialSpringer Verlag
Páginas375-388
Número de páginas14
ISBN (versión impresa)9783319918051
DOI
EstadoPublicada - 2018
Evento7th International Conference on Design, User Experience, and Usability, DUXU 2018 Held as Part of HCI International 2018 - Las Vegas, Estados Unidos
Duración: 15 jul. 201820 jul. 2018

Serie de la publicación

NombreLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volumen10920 LNCS
ISSN (versión impresa)0302-9743
ISSN (versión digital)1611-3349

Conferencia

Conferencia7th International Conference on Design, User Experience, and Usability, DUXU 2018 Held as Part of HCI International 2018
País/TerritorioEstados Unidos
CiudadLas Vegas
Período15/07/1820/07/18

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