Comparing the effectiveness and accuracy of new usability heuristics

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5 Citas (Scopus)


Nielsen’s usability heuristics are the most recognized assessment tool to conduct heuristic evaluations. However, in a previous study we demonstrated these principles fail to cover all aspects of usability in the emerging categories of software products. The current generation of applications is embedded of special features that are not considered by the conventional principles. For this reason, we have developed a new set of usability heuristics that provide accurate results when are used to evaluate transactional Web applications. In this paper, we present a comparative study, in which the effectiveness of our new proposal and the Nielsen’s approach are contrasted. For this purpose, two groups of students were trained in a different set of principles. Subsequently, they were requested to conduct a heuristic evaluation using the approach that was assigned. Then, the results were compared. The analysis establishes that our new proposal covers more features, is more understandable and is perceived as easy to use. Although the promising results, some improvements and more experiments are required in other scenarios.

Idioma originalInglés
Título de la publicación alojadaAdvances in Human Factors and System Interactions - Proceedings of the AHFE International Conference on Human Factors and System Interactions, 2016
EditoresIsabel L. Nunes
EditorialSpringer Verlag
Número de páginas13
ISBN (versión impresa)9783319419558
EstadoPublicada - 2017
EventoInternational Conference on Human Factors and System Interactions, 2016 - Walt Disney World, Estados Unidos
Duración: 27 jul. 201631 jul. 2016

Serie de la publicación

NombreAdvances in Intelligent Systems and Computing
ISSN (versión impresa)2194-5357


ConferenciaInternational Conference on Human Factors and System Interactions, 2016
País/TerritorioEstados Unidos
CiudadWalt Disney World


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