TY - GEN
T1 - Challenges in Integrating SCRUM and the User-Centered Design Framework
T2 - 6th Ibero-American Conference on Human-Computer Interaction, HCI-Collab 2020
AU - Argumanis, Daniela
AU - Moquillaza, Arturo
AU - Paz, Freddy
N1 - Publisher Copyright:
© 2020, Springer Nature Switzerland AG.
PY - 2020
Y1 - 2020
N2 - This paper presents the results of a systematic review conducted in order to identify the challenges integrating user-centered design and Scrum, as well as the techniques and methodologies that would allow the Scrum Team to overcome these challenges. A total of 416 studies where identified, out of which only 29 studies where selected for this review. According to the analysis, most challenges are related to the insufficient importance assigned to Usability and the User Experience in general, insufficient communication between designers and developers, insufficient resources assigned to Scrum for upfront activities, and clients trying to represent final users without being aware of their real needs. Additionally, 30 techniques and methodologies have been identified as possible solutions to these challenges, which should be further analyzed to determine whether they should be adapted and incorporated into the Scrum framework.
AB - This paper presents the results of a systematic review conducted in order to identify the challenges integrating user-centered design and Scrum, as well as the techniques and methodologies that would allow the Scrum Team to overcome these challenges. A total of 416 studies where identified, out of which only 29 studies where selected for this review. According to the analysis, most challenges are related to the insufficient importance assigned to Usability and the User Experience in general, insufficient communication between designers and developers, insufficient resources assigned to Scrum for upfront activities, and clients trying to represent final users without being aware of their real needs. Additionally, 30 techniques and methodologies have been identified as possible solutions to these challenges, which should be further analyzed to determine whether they should be adapted and incorporated into the Scrum framework.
KW - Agile methodologies
KW - Systematic review
KW - Usability
KW - User Experience
KW - User-centered design
UR - http://www.scopus.com/inward/record.url?scp=85101512859&partnerID=8YFLogxK
U2 - 10.1007/978-3-030-66919-5_6
DO - 10.1007/978-3-030-66919-5_6
M3 - Conference contribution
AN - SCOPUS:85101512859
SN - 9783030669188
T3 - Communications in Computer and Information Science
SP - 52
EP - 62
BT - Human-Computer Interaction - 6th Iberomarican Workshop, HCI-Collab 2020, Proceedings
A2 - Agredo-Delgado, Vanessa
A2 - Ruiz, Pablo H.
A2 - Agredo-Delgado, Vanessa
A2 - Ruiz, Pablo H.
A2 - Villalba-Condori, Klinge Orlando
PB - Springer Science and Business Media Deutschland GmbH
Y2 - 16 September 2020 through 18 September 2020
ER -