¿Cómo se aplican las Evaluaciones de Comunicabilidad? Una revisión sistemática de la literatura

Carlos Ramos, Arturo Moquillaza, Freddy Paz

Producción científica: Contribución a una revistaArtículorevisión exhaustiva


This paper details the systematic literature review, based on the Kitchenham protocol, carried out to study the method of communicability evaluation (CEM) proposed by De Souza, and to identify problems and effects in its application, as well as methods, protocols, or processes that are being used to apply this method, in addition to tools that support the application of the mentioned method. The following databases were used: Scopus, IEEE Xplore, and ACM Digital Library. Finally, 19 articles were selected, which were used to answer the three research questions posed. In conclusion, it was noted that there is no evidence of a detailed process describing the different activities to be carried out when applying CEM. It was also noted that the application of CEM is, in general, manual and that the various tools used to support it only focus on one part of the method.

Título traducido de la contribuciónHow are Communicability Evaluations Applied? A Systematic Literature Review
Idioma originalEspañol
Páginas (desde-hasta)438-451
Número de páginas14
PublicaciónRISTI - Revista Iberica de Sistemas e Tecnologias de Informacao
EstadoPublicada - 2023

Palabras clave

  • Communicability Evaluation Method
  • Human-Computer Interaction
  • Systematic Literature Review


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