TY - CHAP
T1 - Benchmarking
AU - Amirteimoori, Alireza
AU - Sahoo, Biresh K.
AU - Charles, Vincent
AU - Mehdizadeh, Saber
N1 - Publisher Copyright:
© 2022, The Author(s), under exclusive license to Springer Nature Switzerland AG.
PY - 2022
Y1 - 2022
N2 - Benchmarking is an efficiency performance measurement procedure that allows firms to compare their performance to the top competitors. In this chapter, benchmarking (as an efficiency performance measurement tool using a specific indicator) and key performance indicators are first briefly introduced. Then, we introduce efficiency and productivity and the ways for measuring the different types of efficiencies.
AB - Benchmarking is an efficiency performance measurement procedure that allows firms to compare their performance to the top competitors. In this chapter, benchmarking (as an efficiency performance measurement tool using a specific indicator) and key performance indicators are first briefly introduced. Then, we introduce efficiency and productivity and the ways for measuring the different types of efficiencies.
UR - http://www.scopus.com/inward/record.url?scp=85121243618&partnerID=8YFLogxK
U2 - 10.1007/978-3-030-89869-4_1
DO - 10.1007/978-3-030-89869-4_1
M3 - Chapter
AN - SCOPUS:85121243618
T3 - International Series in Operations Research and Management Science
SP - 1
EP - 11
BT - International Series in Operations Research and Management Science
PB - Springer
ER -