A systematic review of user experience evaluation methods in information driven websites

Ana Cecilia Ten, Freddy Paz

Producción científica: Capítulo del libro/informe/acta de congresoContribución a la conferenciarevisión exhaustiva

7 Citas (Scopus)

Resumen

Information driven websites main goal is to provide updated and relevant content to the user according to business goals. Website’s user experience evaluation differs from transactional web applications such as e-commerce, e-banking or travel because in addition to usability and accessibility; aesthetics, content, trust and persuasion must be considered for project success. However, since user experience is an emergent field with several frameworks and methods, it’s necessary to evaluate which ones have been used previously. This paper presents the results of a systematic review aimed to identify the state of the art in methods, tools and criteria used to evaluate the user experience in information driven websites.

Idioma originalInglés
Título de la publicación alojadaDesign, User Experience, and Usability
Subtítulo de la publicación alojadaTheory, Methodology, and Management - 6th International Conference, DUXU 2017 Held as Part of HCI International 2017, Proceedings
EditoresWentao Wang, Aaron Marcus
EditorialSpringer Verlag
Páginas492-506
Número de páginas15
ISBN (versión impresa)9783319586335
DOI
EstadoPublicada - 2017
Evento6th International Conference on Design, User Experience, and Usability, DUXU 2017, held as part of the 19th International Conference on Human-Computer Interaction, HCI 2017 - Vancouver, Canadá
Duración: 9 jul. 201714 jul. 2017

Serie de la publicación

NombreLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volumen10288 LNCS
ISSN (versión impresa)0302-9743
ISSN (versión digital)1611-3349

Conferencia

Conferencia6th International Conference on Design, User Experience, and Usability, DUXU 2017, held as part of the 19th International Conference on Human-Computer Interaction, HCI 2017
País/TerritorioCanadá
CiudadVancouver
Período9/07/1714/07/17

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