A systematic review of user-centered design techniques

Elizabeth Salinas, Rony Cueva, Freddy Paz

Producción científica: Capítulo del libro/informe/acta de congresoContribución a la conferenciarevisión exhaustiva

10 Citas (Scopus)

Resumen

There are many systems that do not have an adequate level of usability, even though this is one of the most relevant quality attributes in software products. Therefore, it chooses to redesign these systems through techniques that provide favorable results in usability evaluations. Several authors have proposed the User-Centered Design framework as the right one to obtain optimal results with respect to metrics of this attribute, since it aims to design understandable software products, considering the needs and interests of end-users. Because of that, this article presents a systematic review to identify the techniques and tools that have been used to make redesigns of graphical user interfaces of software products following the User-Centered Design approach and that have been successful in usability measurements. It also shows the most reported usability evaluation methods in these cases, and the reasons why this process took place. A total of 146 studies were identified, of which 19 were selected as relevant to this review. According to the analysis, the most used technique to perform redesigns is prototyping and the usability evaluation method more employed is testing with users.

Idioma originalInglés
Título de la publicación alojadaDesign, User Experience, and Usability. Interaction Design - 9th International Conference, DUXU 2020, Held as Part of the 22nd HCI International Conference, HCII 2020, Proceedings
EditoresAaron Marcus, Elizabeth Rosenzweig
EditorialSpringer
Páginas253-267
Número de páginas15
ISBN (versión impresa)9783030497125
DOI
EstadoPublicada - 2020
Evento9th International Conference on Design, User Experience, and Usability, DUXU 2020, held as part of the 22nd International Conference on Human-Computer Interaction, HCII 2020 - Copenhagen, Dinamarca
Duración: 19 jul. 202024 jul. 2020

Serie de la publicación

NombreLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volumen12200 LNCS
ISSN (versión impresa)0302-9743
ISSN (versión digital)1611-3349

Conferencia

Conferencia9th International Conference on Design, User Experience, and Usability, DUXU 2020, held as part of the 22nd International Conference on Human-Computer Interaction, HCII 2020
País/TerritorioDinamarca
CiudadCopenhagen
Período19/07/2024/07/20

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