A perception study of a new set of usability heuristics for transactional web sites

Freddy Paz, Freddy A. Paz, Juan Jesús Arenas, Carmen Rosas

Producción científica: Capítulo del libro/informe/acta de congresoContribución a la conferenciarevisión exhaustiva

8 Citas (Scopus)

Resumen

The heuristic evaluation is one of the most recognized and used methods to measure the usability degree of software products. However, given the current emergence of new categories of software, the traditional heuristics are no longer appropriate. This fact has led the authors to develop a new set of fifteen heuristics that can be used to measure in a more accurate and effective way the usability level of transactional websites. In this study, we present a perception study to demonstrate that our proposal is perceived as easier to use and more useful than the traditional approach. For this purpose, ten undergraduate students who were divided into two teams were requested to perform a heuristic evaluation to an E-Commerce website employing a specific set of usability heuristics. After the activity, the students completed a survey in which three perception variables of the Method Adoption Model were measured. The statistical analysis of the results allows the authors to conclude that the new proposal is better perceived.

Idioma originalInglés
Título de la publicación alojadaIntelligent Human Systems Integration - Proceedings of the 1st International Conference on Intelligent Human Systems Integration IHSI 2018
Subtítulo de la publicación alojadaIntegrating People and Intelligent Systems
EditoresWaldemar Karwowski, Tareq Ahram
EditorialSpringer Verlag
Páginas620-625
Número de páginas6
ISBN (versión impresa)9783319738871
DOI
EstadoPublicada - 2018
Evento1st International Conference on Intelligent Human Systems Integration: Integrating People and Intelligent Systems, IHSI 2018 - Dubai, Emiratos Árabes Unidos
Duración: 7 ene. 20189 ene. 2018

Serie de la publicación

NombreAdvances in Intelligent Systems and Computing
Volumen722
ISSN (versión impresa)2194-5357

Conferencia

Conferencia1st International Conference on Intelligent Human Systems Integration: Integrating People and Intelligent Systems, IHSI 2018
País/TerritorioEmiratos Árabes Unidos
CiudadDubai
Período7/01/189/01/18

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