Publicación

Enhancing Quality in Peru's Craft Sector: The Impact of Environmental Sustainability Practices

Benzaquen De Las Casas, Jorge · Avolio Alecchi, Beatrice · García-López, Ana María

Resumen

The study compares the quality performance of craft SMEs in Peru based on their adoption of environmental sustainability practices, using Total Quality Management (TQM) dimensions. Methodology/Approach: A comparative analysis was conducted using 262 respo

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