Publicación

Designing a Framework for E-Government Adoption in Peruvian State Enterprises Using COBIT 5.0

Ana Carolina Sánchez · Eduardo Gómez-Patiño · and Juan Pablo Rivas-Castrillón
2020 Zenodo (CERN European Organization for Nuclear Research) DOI: 10.5281/zenodo.19317809

Resumen

As part of the regulatory compliance process and the streamlining of public administration, the Peruvian government has implemented the National E-Government Plan in all state institutions with the aim of providing citizens with solid services based on the use of Information and Communications Technologies (ICT). As part of the regulations, the requisites to be met by public institutions have been submitted. However, the lack of an implementation model was detected, one that can serve as a guide to such institutions in order to materialize the organizational and technological structures needed, which allow them to provide the required digital services. This paper develops an implementation model of electronic government (egovernment) for Peru's state institutions, in compliance with current regulations based on a COBIT 5.0 framework. Furthermore, the paper introduces phase 1 of this model: business and IT goals, the goals cascade and the future model of processes

Autores y colaboradores

Authors

Ana Carolina Sánchez
Eduardo Gómez-Patiño
and Juan Pablo Rivas-Castrillón

Palabras clave

COBIT Business Government (linguistics) Process management Order (exchange) Process (computing)