Usability Evaluation Methods for Software Development: A Systematic Mapping Review

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

20 Scopus citations

Abstract

Usability is currently one of the most important aspects of software quality. Developers are aware that if a software product does not meet user's expectations regarding usability, the entire project might fail. For this reason, several usability evaluation methods have emerged and nowadays are employed from early phases of the software development process. However, the literature reports a wide range of techniques for this purpose. In this way, the choice of a suitable method for a particular scenario has become a difficult decision. Through a systematic mapping review about the use of usability evaluation methods in software development contexts, we have identified the most commonly used techniques. A total of 228 case studies were selected for this review. We found that (1) Questionnaire, (2) User Testing and (3) Heuristic Evaluation were the most frequent. This study is intended to be a guide for scholars in this area.

Original languageEnglish
Title of host publicationProceedings - 8th International Conference on Advanced Software Engineering and Its Applications, ASEA 2015
EditorsHaeng-kon Kim, Akingbehin Kiumi, Tai-hoon Kim
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages1-4
Number of pages4
ISBN (Electronic)9781467398374
DOIs
StatePublished - 11 Mar 2016
Event8th International Conference on Advanced Software Engineering and Its Applications, ASEA 2015 - Jeju Island, Korea, Republic of
Duration: 25 Nov 201528 Nov 2015

Publication series

NameProceedings - 8th International Conference on Advanced Software Engineering and Its Applications, ASEA 2015

Conference

Conference8th International Conference on Advanced Software Engineering and Its Applications, ASEA 2015
Country/TerritoryKorea, Republic of
CityJeju Island
Period25/11/1528/11/15

Keywords

  • evaluation methods
  • human-computer interaction
  • systematic mapping review
  • usability
  • user-centered design

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