Redesigns in Enterprise Resource Planning Modules Using User-Centered Design Methods: A Systematic Literature Review

Fátima Cruzalegui, Rony Cueva, Freddy Paz

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Nowadays, usability is a fairly important attribute within all types of systems. However, there is a type of system in which the lack of this stands out. These types of systems are ERP systems. Taking this into account, this article focuses on carrying out a systematic review of the literature regarding the redesign of the graphical interfaces of ERP systems, treating and identifying different methods, especially User-Centered Design methods. In this way, the review seeks to focus on this type of methods, their definitions and uses, how they are used to solve the different usability problems found and identified in graphical interfaces in ERP systems and what are the impacts of some strategies or commonly used methods. In the same way, an analysis of the results obtained through this review will be sought, so that useful information can be collected to be focused on the redesign of ERP system interfaces. This article also details the studies found, the respective search strings, selection criteria, search engines or databases and a conceptual framework oriented to the topic.

Original languageEnglish
Title of host publicationDesign, User Experience, and Usability - 13th International Conference, DUXU 2024, Held as Part of the 26th HCI International Conference, HCII 2024, Proceedings
EditorsAaron Marcus, Elizabeth Rosenzweig, Marcelo M. Soares
PublisherSpringer Science and Business Media Deutschland GmbH
Pages205-222
Number of pages18
ISBN (Print)9783031613555
DOIs
StatePublished - 2024
Event13th International Conference on Design, User Experience, and Usability, DUXU 2024, held as part of the 26th International Conference on Human-Computer Interaction, HCII 2024 - Washington, United States
Duration: 29 Jun 20244 Jul 2024

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume14714 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference13th International Conference on Design, User Experience, and Usability, DUXU 2024, held as part of the 26th International Conference on Human-Computer Interaction, HCII 2024
Country/TerritoryUnited States
CityWashington
Period29/06/244/07/24

Keywords

  • ERP
  • Human-Computer Interaction
  • Inspection Methods
  • Software products
  • Usability
  • User Experience

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