TY - GEN
T1 - Methodologies for the Design of ATM Interfaces
T2 - 1st International Conference on Human Systems Engineering and Design: Future Trends and Applications, IHSED 2018
AU - Aguirre, Joel
AU - Moquillaza, Arturo
AU - Paz, Freddy
N1 - Publisher Copyright:
© 2019, Springer Nature Switzerland AG.
PY - 2019
Y1 - 2019
N2 - Usability is nowadays an aspect that determines the success of any software product, and the embedded systems in the Automated Teller Machines (ATMs) are not the exception. This fact represents a challenge for the software developers that are forced to guarantee the design of usable interfaces. Some attempts to achieve the required degree of usability in a software of this domain, involve the application of user-centered techniques in the elaboration process of the design proposals for the functionality of the ATMs. However, there is a lack of a formal methodological procedure. In this research, a systematic review was conducted to identify the approaches that are used to guide the design process of ATM interfaces. From a total of 492 studies, only 10 were selected as relevant. Although usability is an important aspect, only a small number of authors report the use of frameworks, that are still in the process of validation.
AB - Usability is nowadays an aspect that determines the success of any software product, and the embedded systems in the Automated Teller Machines (ATMs) are not the exception. This fact represents a challenge for the software developers that are forced to guarantee the design of usable interfaces. Some attempts to achieve the required degree of usability in a software of this domain, involve the application of user-centered techniques in the elaboration process of the design proposals for the functionality of the ATMs. However, there is a lack of a formal methodological procedure. In this research, a systematic review was conducted to identify the approaches that are used to guide the design process of ATM interfaces. From a total of 492 studies, only 10 were selected as relevant. Although usability is an important aspect, only a small number of authors report the use of frameworks, that are still in the process of validation.
KW - Automated Teller Machine
KW - Systematic review
KW - User interfaces
KW - User-centered design
UR - http://www.scopus.com/inward/record.url?scp=85055776779&partnerID=8YFLogxK
U2 - 10.1007/978-3-030-02053-8_39
DO - 10.1007/978-3-030-02053-8_39
M3 - Conference contribution
AN - SCOPUS:85055776779
SN - 9783030020521
T3 - Advances in Intelligent Systems and Computing
SP - 256
EP - 262
BT - Human Systems Engineering and Design - Proceedings of the 1st International Conference on Human Systems Engineering and Design IHSED2018
A2 - Ahram, Tareq
A2 - Taiar, Redha
A2 - Karwowski, Waldemar
PB - Springer Verlag
Y2 - 25 October 2018 through 27 October 2018
ER -