Mejora de los procesos de producción en una empresa fabricadora de electrodomésticos de línea blanca mediante la metodología lean six sigma

The current investigation is proposing the use of own tools of the Lean Six Sigma approach, precisely, the DMAIC methodology, in the critical processes of the production line of a white line appliances manufacturer company in Peru. For the company in study, the group of KPI's that measure the productivity, quality and efficiency of the processes and products were identified and, through the aforementioned methodologies, the critical KPI's for the processes were determined. Finally, improvements in the respective processes were proposed in order to increase the value of the selected indicators previously. These changes implied an economic saving and an increase in the product quality.