Knowledge build-up high complexity environment: Towards on the innovation value chain performance in the product development process under uncertainty and restraint

This work intends to contribute to the planning guidelines in the field of value chain management (VCM). Thus, it develops a model reference proposal supported by the definition of a highly complex environment of knowledge towards on the innovation value chain performance in the product/technology development process (PDP) applied to technology-based companies under uncertainty and restraint. This stage considers a sequence of systematic procedures in the following phases: 1 determining the information needs in two stages 2 determination of knowledge objects. The results produced are satisfactory, validating the proposed procedure for VCM.