Heuristic evaluation and usability testing as complementary methods: A case study

Braulio Murillo; Jose Pow Sang; Freddy Paz

doi:10.1007/978-3-319-91797-9_34

Heuristic evaluation and usability testing as complementary methods: A case study

Braulio Murillo, Jose Pow Sang, Freddy Paz

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

2 Scopus citations

Abstract

Given the relevance that is taking the usability evaluation of software systems and especially web-based systems, the present work seeks to provide new evidence in the results obtained by applying combined techniques in usability evaluations. In this work, the process to schedule shipments using a web application was evaluated. First, a heuristic evaluation was performed and then a usability test with user. However, for this specific purpose, both tests will be applied independently to evaluate the results obtained. The evaluations were developed in an academic context.

Original language	English
Title of host publication	Design, User Experience, and Usability
Subtitle of host publication	Theory and Practice - 7th International Conference, DUXU 2018, Held as Part of HCI International 2018, Proceedings
Editors	Aaron Marcus, Wentao Wang
Publisher	Springer Verlag
Pages	470-478
Number of pages	9
ISBN (Print)	9783319917962
DOIs	https://doi.org/10.1007/978-3-319-91797-9_34
State	Published - 2018
Event	7th International Conference on Design, User Experience, and Usability, DUXU 2018 Held as Part of HCI International 2018 - Las Vegas, United States Duration: 15 Jul 2018 → 20 Jul 2018

Publication series

Name	Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume	10918 LNCS
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	7th International Conference on Design, User Experience, and Usability, DUXU 2018 Held as Part of HCI International 2018
Country/Territory	United States
City	Las Vegas
Period	15/07/18 → 20/07/18

Keywords

Heuristic evaluation
Human-computer interaction
Transactional web applications
Usability evaluation
Usability study

Access to Document

10.1007/978-3-319-91797-9_34

Cite this

Murillo, B., Pow Sang, J., & Paz, F. (2018). Heuristic evaluation and usability testing as complementary methods: A case study. In A. Marcus, & W. Wang (Eds.), Design, User Experience, and Usability: Theory and Practice - 7th International Conference, DUXU 2018, Held as Part of HCI International 2018, Proceedings (pp. 470-478). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 10918 LNCS). Springer Verlag. https://doi.org/10.1007/978-3-319-91797-9_34

Murillo, Braulio ; Pow Sang, Jose ; Paz, Freddy. / Heuristic evaluation and usability testing as complementary methods : A case study. Design, User Experience, and Usability: Theory and Practice - 7th International Conference, DUXU 2018, Held as Part of HCI International 2018, Proceedings. editor / Aaron Marcus ; Wentao Wang. Springer Verlag, 2018. pp. 470-478 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).

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title = "Heuristic evaluation and usability testing as complementary methods: A case study",

abstract = "Given the relevance that is taking the usability evaluation of software systems and especially web-based systems, the present work seeks to provide new evidence in the results obtained by applying combined techniques in usability evaluations. In this work, the process to schedule shipments using a web application was evaluated. First, a heuristic evaluation was performed and then a usability test with user. However, for this specific purpose, both tests will be applied independently to evaluate the results obtained. The evaluations were developed in an academic context.",

keywords = "Heuristic evaluation, Human-computer interaction, Transactional web applications, Usability evaluation, Usability study",

author = "Braulio Murillo and {Pow Sang}, Jose and Freddy Paz",

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doi = "10.1007/978-3-319-91797-9_34",

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Murillo, B, Pow Sang, J & Paz, F 2018, Heuristic evaluation and usability testing as complementary methods: A case study. in A Marcus & W Wang (eds), Design, User Experience, and Usability: Theory and Practice - 7th International Conference, DUXU 2018, Held as Part of HCI International 2018, Proceedings. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 10918 LNCS, Springer Verlag, pp. 470-478, 7th International Conference on Design, User Experience, and Usability, DUXU 2018 Held as Part of HCI International 2018, Las Vegas, United States, 15/07/18. https://doi.org/10.1007/978-3-319-91797-9_34

Heuristic evaluation and usability testing as complementary methods: A case study. / Murillo, Braulio; Pow Sang, Jose ; Paz, Freddy.
Design, User Experience, and Usability: Theory and Practice - 7th International Conference, DUXU 2018, Held as Part of HCI International 2018, Proceedings. ed. / Aaron Marcus; Wentao Wang. Springer Verlag, 2018. p. 470-478 (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 10918 LNCS).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Heuristic evaluation and usability testing as complementary methods

T2 - 7th International Conference on Design, User Experience, and Usability, DUXU 2018 Held as Part of HCI International 2018

AU - Murillo, Braulio

AU - Pow Sang, Jose

AU - Paz, Freddy

PY - 2018

Y1 - 2018

N2 - Given the relevance that is taking the usability evaluation of software systems and especially web-based systems, the present work seeks to provide new evidence in the results obtained by applying combined techniques in usability evaluations. In this work, the process to schedule shipments using a web application was evaluated. First, a heuristic evaluation was performed and then a usability test with user. However, for this specific purpose, both tests will be applied independently to evaluate the results obtained. The evaluations were developed in an academic context.

AB - Given the relevance that is taking the usability evaluation of software systems and especially web-based systems, the present work seeks to provide new evidence in the results obtained by applying combined techniques in usability evaluations. In this work, the process to schedule shipments using a web application was evaluated. First, a heuristic evaluation was performed and then a usability test with user. However, for this specific purpose, both tests will be applied independently to evaluate the results obtained. The evaluations were developed in an academic context.

KW - Heuristic evaluation

KW - Human-computer interaction

KW - Transactional web applications

KW - Usability evaluation

KW - Usability study

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U2 - 10.1007/978-3-319-91797-9_34

DO - 10.1007/978-3-319-91797-9_34

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SN - 9783319917962

T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)

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BT - Design, User Experience, and Usability

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Murillo B, Pow Sang J , Paz F. Heuristic evaluation and usability testing as complementary methods: A case study. In Marcus A, Wang W, editors, Design, User Experience, and Usability: Theory and Practice - 7th International Conference, DUXU 2018, Held as Part of HCI International 2018, Proceedings. Springer Verlag. 2018. p. 470-478. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-319-91797-9_34

Heuristic evaluation and usability testing as complementary methods: A case study

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