Food supply using E-commerce on pandemic times: New habits

Jorge Vargas-Florez, Lileya S. Latorre-Solórzano, Víctor Ochoa-Guzmán, Luis E. López-Vargas, Alejandro Herrera-Vila, Alexander Castro-Gutierrez, César A. Luza-Ordoñez, Renzo S. Reyes-Pazos, Luis D. Hernández-Castañeda, Luiggi Bellido-Barturen

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Scopus citations

Abstract

Due to Covid-19, many of the traditional food chains did not able to fulfill their customers due to the sanitary measures: quarantines, border lockdowns, capacity facilities reduction, etc. This situation generated increased use of alternative means such as delivery service, online stores, and traveling fairs. The latter is part of the short food supply chains, SFSC, which at the beginning of the pandemic was used to respond to the shortage of products and crowded markets. This work tackles new food supply habits by consumers in Lima, the capital of Peru, and the e-commerce role. Before the pandemic, SFSC exists mainly in rural zones, now it has a 16% preference, and e-commerce increased its utilization by 13,84 times, mainly by A/ B /C socio-economical young population. The most valuable characteristics recognized are the use of protocols to prevent the spread of viruses, quality products, and delivery speed.

Original languageEnglish
Title of host publicationISCRAM 2021 - Proceedings
Subtitle of host publication18th International Conference on Information Systems for Crisis Response and Management
EditorsAnouck Adrot, Rob Grace, Kathleen Moore, Christopher W. Zobel
PublisherInformation Systems for Crisis Response and Management, ISCRAM
Pages472-480
Number of pages9
ISBN (Electronic)9781949373615
StatePublished - 2021
Event18th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2021 - Blacksburg, United States
Duration: 23 May 202126 May 2021

Publication series

NameProceedings of the International ISCRAM Conference
Volume2021-May
ISSN (Electronic)2411-3387

Conference

Conference18th International Conference on Information Systems for Crisis Response and Management, ISCRAM 2021
Country/TerritoryUnited States
CityBlacksburg
Period23/05/2126/05/21

Keywords

  • COVID-19
  • Crisis
  • E-commerce
  • Food supply
  • Pandemic
  • Short supply chain

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