Evaluating the Effectiveness of an Augmented Reality Platform in Promoting Sustainable Tourism in the Peruvian Amazon Jungle

Johan Baldeón, Darwin Auccapuri, Emilio Díaz, Andrés Masuda, Rodolfo Gálvez

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

This work explores the potential of Augmented Reality (AR) to boost the sustainability of tourist experiences in the Peruvian Amazon, leveraging a comprehensive UX evaluation of the “Pacaya Samiria” AR platform. Motivated by the increasing role of technology in tourism, we delve into the multifaceted impact of AR on visitor behavior and environmental stewardship. The meticulously designed “Pacaya Samiria” AR platform immerses visitors in the Amazon’s biodiversity and cultural heritage while promoting eco-awareness. Employing advanced methodologies and UX expertise, we conducted a rigorous evaluation using focus groups and the User Experience Questionnaire (UEQ). This allowed us to assess the platform’s strengths (immersion, education), weaknesses (technical challenges, cultural relevance), and overall impact on visitor perceptions and behaviors. Key findings highlight the crucial role of context-sensitive design and content curation for effective AR implementation in remote ecotourism settings. While “Pacaya Samiria" demonstrates promise, opportunities for optimization exist, particularly in addressing technical limitations and enhancing cultural integration. This research contributes to Sustainable HCI by offering actionable insights into how AR can support environmental conservation and enrich visitor experiences in ecotourism destinations. By unveiling the intricate dynamics of UX in the Amazon, we inform future initiatives harnessing technology for global sustainable tourism development.

Original languageEnglish
Title of host publicationHCI International 2024 – Late Breaking Papers - 26th International Conference on Human-Computer Interaction, HCII 2024, Proceedings
EditorsPanayiotis Zaphiris, Andri Ioannou, Andri Ioannou, Robert A. Sottilare, Jessica Schwarz, Matthias Rauterberg
PublisherSpringer Science and Business Media Deutschland GmbH
Pages223-241
Number of pages19
ISBN (Print)9783031768149
DOIs
StatePublished - 2025
Event26th International Conference on Human-Computer Interaction, HCII 2024 - Washington, United States
Duration: 29 Jun 20244 Jul 2024

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume15378 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference26th International Conference on Human-Computer Interaction, HCII 2024
Country/TerritoryUnited States
CityWashington
Period29/06/244/07/24

Keywords

  • Amazon jungle
  • augmented reality
  • cultural sensitivity
  • focus group method
  • sustainable tourism
  • User experience
  • UX evaluation

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