Do satisfied customers recommend restaurants? The moderating effect of engagement on social networks on the relationship between satisfaction and eWOM

Flavia Braga Chinelato, Alessandro Silva de Oliveira, Gustavo Quiroga Souki

Research output: Contribution to journal › Article › peer-review

12 Scopus citations

Fingerprint

Dive into the research topics of 'Do satisfied customers recommend restaurants? The moderating effect of engagement on social networks on the relationship between satisfaction and eWOM'. Together they form a unique fingerprint.

Social Sciences

Psychology

Economics, Econometrics and Finance

Food Science