Design Techniques for Usability in m-Commerce Context: A Systematic Literature Review

Israel Monzón, Paula Angeleri, Abraham Dávila

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

3 Scopus citations

Abstract

The intensive use of mobile devices around the world has generated a new scenario for electronic commerce called m-Commerce, which has particular characteristics due to the nature of these devices. In this context, usability has become a key element, since the size of the devices introduces restrictions to the application designers and this can determine the acceptance or rejection of the software. The objective of this paper is to analyze in a comparative way the different techniques for the design of user interfaces that provides a high level of usability in mobile applications. For this study, a systematic literature review was performed in recognized databases. As a result, 20 studies were identified, comprising 13 techniques, 5 approaches and 2 methods that can be used for the design of high usability Apps. Many of these techniques can be used both in mobile commerce as well as in any other field of mobile e-Business.

Original languageEnglish
Title of host publicationNew Perspectives in Software Engineering - Proceedings of the 9th International Conference on Software Process Improvement CIMPS 2020
EditorsJezreel Mejia, Mirna Muñoz, Álvaro Rocha, Yadira Quiñonez
PublisherSpringer Science and Business Media Deutschland GmbH
Pages305-322
Number of pages18
ISBN (Print)9783030633288
DOIs
StatePublished - 2021
Event9th International Conference on Software Process Improvement, CIMPS 2020 - Mazatlán, Mexico
Duration: 21 Oct 202023 Oct 2020

Publication series

NameAdvances in Intelligent Systems and Computing
Volume1297
ISSN (Print)2194-5357
ISSN (Electronic)2194-5365

Conference

Conference9th International Conference on Software Process Improvement, CIMPS 2020
Country/TerritoryMexico
CityMazatlán
Period21/10/2023/10/20

Keywords

  • Ease of use
  • Mobile commerce
  • Mobile electronic commerce
  • Mobile interface
  • Usability
  • m-Commerce

Fingerprint

Dive into the research topics of 'Design Techniques for Usability in m-Commerce Context: A Systematic Literature Review'. Together they form a unique fingerprint.

Cite this