Design Techniques for Usability in m-Commerce Context: A Systematic Literature Review

Israel Monzón; Paula Angeleri; Abraham Dávila

doi:10.1007/978-3-030-63329-5_21

Design Techniques for Usability in m-Commerce Context: A Systematic Literature Review

Israel Monzón, Paula Angeleri, Abraham Dávila

Sección de Ingeniería Informática

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

4 Scopus citations

Abstract

The intensive use of mobile devices around the world has generated a new scenario for electronic commerce called m-Commerce, which has particular characteristics due to the nature of these devices. In this context, usability has become a key element, since the size of the devices introduces restrictions to the application designers and this can determine the acceptance or rejection of the software. The objective of this paper is to analyze in a comparative way the different techniques for the design of user interfaces that provides a high level of usability in mobile applications. For this study, a systematic literature review was performed in recognized databases. As a result, 20 studies were identified, comprising 13 techniques, 5 approaches and 2 methods that can be used for the design of high usability Apps. Many of these techniques can be used both in mobile commerce as well as in any other field of mobile e-Business.

Original language	English
Title of host publication	New Perspectives in Software Engineering - Proceedings of the 9th International Conference on Software Process Improvement CIMPS 2020
Editors	Jezreel Mejia, Mirna Muñoz, Álvaro Rocha, Yadira Quiñonez
Publisher	Springer Science and Business Media Deutschland GmbH
Pages	305-322
Number of pages	18
ISBN (Print)	9783030633288
DOIs	https://doi.org/10.1007/978-3-030-63329-5_21
State	Published - 2021
Event	9th International Conference on Software Process Improvement, CIMPS 2020 - Mazatlán, Mexico Duration: 21 Oct 2020 → 23 Oct 2020

Publication series

Name	Advances in Intelligent Systems and Computing
Volume	1297
ISSN (Print)	2194-5357
ISSN (Electronic)	2194-5365

Conference

Conference	9th International Conference on Software Process Improvement, CIMPS 2020
Country/Territory	Mexico
City	Mazatlán
Period	21/10/20 → 23/10/20

Keywords

Ease of use
Mobile commerce
Mobile electronic commerce
Mobile interface
Usability
m-Commerce

Access to Document

10.1007/978-3-030-63329-5_21

Cite this

Monzón, I., Angeleri, P., & Dávila, A. (2021). Design Techniques for Usability in m-Commerce Context: A Systematic Literature Review. In J. Mejia, M. Muñoz, Á. Rocha, & Y. Quiñonez (Eds.), New Perspectives in Software Engineering - Proceedings of the 9th International Conference on Software Process Improvement CIMPS 2020 (pp. 305-322). (Advances in Intelligent Systems and Computing; Vol. 1297). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-030-63329-5_21

Monzón, Israel ; Angeleri, Paula ; Dávila, Abraham. / Design Techniques for Usability in m-Commerce Context : A Systematic Literature Review. New Perspectives in Software Engineering - Proceedings of the 9th International Conference on Software Process Improvement CIMPS 2020. editor / Jezreel Mejia ; Mirna Muñoz ; Álvaro Rocha ; Yadira Quiñonez. Springer Science and Business Media Deutschland GmbH, 2021. pp. 305-322 (Advances in Intelligent Systems and Computing).

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abstract = "The intensive use of mobile devices around the world has generated a new scenario for electronic commerce called m-Commerce, which has particular characteristics due to the nature of these devices. In this context, usability has become a key element, since the size of the devices introduces restrictions to the application designers and this can determine the acceptance or rejection of the software. The objective of this paper is to analyze in a comparative way the different techniques for the design of user interfaces that provides a high level of usability in mobile applications. For this study, a systematic literature review was performed in recognized databases. As a result, 20 studies were identified, comprising 13 techniques, 5 approaches and 2 methods that can be used for the design of high usability Apps. Many of these techniques can be used both in mobile commerce as well as in any other field of mobile e-Business.",

keywords = "Ease of use, Mobile commerce, Mobile electronic commerce, Mobile interface, Usability, m-Commerce",

author = "Israel Monz{\'o}n and Paula Angeleri and Abraham D{\'a}vila",

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Monzón, I, Angeleri, P & Dávila, A 2021, Design Techniques for Usability in m-Commerce Context: A Systematic Literature Review. in J Mejia, M Muñoz, Á Rocha & Y Quiñonez (eds), New Perspectives in Software Engineering - Proceedings of the 9th International Conference on Software Process Improvement CIMPS 2020. Advances in Intelligent Systems and Computing, vol. 1297, Springer Science and Business Media Deutschland GmbH, pp. 305-322, 9th International Conference on Software Process Improvement, CIMPS 2020, Mazatlán, Mexico, 21/10/20. https://doi.org/10.1007/978-3-030-63329-5_21

Design Techniques for Usability in m-Commerce Context: A Systematic Literature Review. / Monzón, Israel; Angeleri, Paula; Dávila, Abraham.
New Perspectives in Software Engineering - Proceedings of the 9th International Conference on Software Process Improvement CIMPS 2020. ed. / Jezreel Mejia; Mirna Muñoz; Álvaro Rocha; Yadira Quiñonez. Springer Science and Business Media Deutschland GmbH, 2021. p. 305-322 (Advances in Intelligent Systems and Computing; Vol. 1297).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AU - Monzón, Israel

AU - Angeleri, Paula

AU - Dávila, Abraham

PY - 2021

Y1 - 2021

N2 - The intensive use of mobile devices around the world has generated a new scenario for electronic commerce called m-Commerce, which has particular characteristics due to the nature of these devices. In this context, usability has become a key element, since the size of the devices introduces restrictions to the application designers and this can determine the acceptance or rejection of the software. The objective of this paper is to analyze in a comparative way the different techniques for the design of user interfaces that provides a high level of usability in mobile applications. For this study, a systematic literature review was performed in recognized databases. As a result, 20 studies were identified, comprising 13 techniques, 5 approaches and 2 methods that can be used for the design of high usability Apps. Many of these techniques can be used both in mobile commerce as well as in any other field of mobile e-Business.

AB - The intensive use of mobile devices around the world has generated a new scenario for electronic commerce called m-Commerce, which has particular characteristics due to the nature of these devices. In this context, usability has become a key element, since the size of the devices introduces restrictions to the application designers and this can determine the acceptance or rejection of the software. The objective of this paper is to analyze in a comparative way the different techniques for the design of user interfaces that provides a high level of usability in mobile applications. For this study, a systematic literature review was performed in recognized databases. As a result, 20 studies were identified, comprising 13 techniques, 5 approaches and 2 methods that can be used for the design of high usability Apps. Many of these techniques can be used both in mobile commerce as well as in any other field of mobile e-Business.

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KW - Mobile electronic commerce

KW - Mobile interface

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ER -

Monzón I, Angeleri P, Dávila A. Design Techniques for Usability in m-Commerce Context: A Systematic Literature Review. In Mejia J, Muñoz M, Rocha Á, Quiñonez Y, editors, New Perspectives in Software Engineering - Proceedings of the 9th International Conference on Software Process Improvement CIMPS 2020. Springer Science and Business Media Deutschland GmbH. 2021. p. 305-322. (Advances in Intelligent Systems and Computing). doi: 10.1007/978-3-030-63329-5_21

Design Techniques for Usability in m-Commerce Context: A Systematic Literature Review

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