Data quality applied to an academic business intelligence solution: Lesson learned

Marshall Fernandez, Abraham Davila, Paula Angeleri

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Scopus citations

Abstract

(BACKGROUND) Business Intelligence covers a set of technologies allowing the extraction, transformation and loading of data into a data warehouse, and presents the information in a way that allows managers of an organization to make decisions. However, stored data in a warehouse does not always have the expected quality required and this can lead managers to make wrong decisions. (OBJECTIVES) The objective of this work is the development of a quality model applicable to an academic business intelligence solution, based on the ISO/IEC 25000 series of standards. (METHOD) In this research, an analysis of the data quality requirements was done, as an input for the respective evaluation. (RESULTS) The results obtained were presented in a radar chart, along with a textual analysis. (CONCLUSIONS) It could be concluded that data quality models and standards could be used successfully for evaluating the quality of an academic BI system. And this information is important for identifying and mitigating risks inherent to data and risks that depend on an information system.

Original languageEnglish
Title of host publication2017 IEEE Colombian Conference on Communications and Computing, COLCOM 2017 - Proceedings
EditorsYuli Andrea P Rodriguez
PublisherInstitute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)9781538610602
DOIs
StatePublished - 26 Oct 2017
Externally publishedYes
Event2017 IEEE Colombian Conference on Communications and Computing, COLCOM 2017 - Cartagena, Colombia
Duration: 16 Aug 201718 Aug 2017

Publication series

Name2017 IEEE Colombian Conference on Communications and Computing, COLCOM 2017 - Proceedings

Conference

Conference2017 IEEE Colombian Conference on Communications and Computing, COLCOM 2017
Country/TerritoryColombia
CityCartagena
Period16/08/1718/08/17

Keywords

  • Business intelligence
  • Data warehouse
  • ISO/IEC 25012
  • ISO/IEC 25024
  • ISO/IES 25000
  • SQuaRE
  • data quality metrics
  • data quality model

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