Calidad en las empresas latinoamericanas: El caso peruano

Translated title of the contribution: Quality in Latin American companies: The Peruvian case

Jorge B.Benzaquen De Las Casas

Research output: Contribution to journalArticlepeer-review

8 Scopus citations


This paper presents a longitudinal study that compares nine success factors of quality in Peruvian companies in 2006 and 2011, in order to compare the evolution of the scope of quality management over time. The study shows that Peruvian companies have improved significantly in the nine success factors used in the study.

Translated title of the contributionQuality in Latin American companies: The Peruvian case
Original languageSpanish
Pages (from-to)41-59
Number of pages19
JournalJournal Globalization, Competitiveness and Governability
Issue number1
StatePublished - Jan 2013
Externally publishedYes


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