Benchmarking

Alireza Amirteimoori; Biresh K. Sahoo; Vincent Charles; Saber Mehdizadeh

doi:10.1007/978-3-030-89869-4_1

Benchmarking

Alireza Amirteimoori, Biresh K. Sahoo, Vincent Charles, Saber Mehdizadeh

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

1 Scopus citations

Abstract

Benchmarking is an efficiency performance measurement procedure that allows firms to compare their performance to the top competitors. In this chapter, benchmarking (as an efficiency performance measurement tool using a specific indicator) and key performance indicators are first briefly introduced. Then, we introduce efficiency and productivity and the ways for measuring the different types of efficiencies.

Original language	English
Title of host publication	International Series in Operations Research and Management Science
Publisher	Springer
Pages	1-11
Number of pages	11
DOIs	https://doi.org/10.1007/978-3-030-89869-4_1
State	Published - 2022
Externally published	Yes

Publication series

Name	International Series in Operations Research and Management Science
Volume	317
ISSN (Print)	0884-8289
ISSN (Electronic)	2214-7934

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10.1007/978-3-030-89869-4_1

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AU - Charles, Vincent

AU - Mehdizadeh, Saber

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Benchmarking

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