TY - GEN
T1 - Application of the communicability evaluation method to evaluate the user interface design
T2 - 5th International Conference on Design, User Experience, and Usability, DUXU 2016 and Held as Part of 18th International Conference on Human-Computer Interaction, HCI International 2016
AU - Paz, Freddy
AU - Paz, Freddy A.
AU - Pow-Sang, José Antonio
N1 - Publisher Copyright:
© Springer International Publishing Switzerland 2016.
PY - 2016
Y1 - 2016
N2 - According to the Semiotic Engineering, the human-computer interaction is a way of communication between designers and users. The Communicability Evaluation Method (CEM) is a technique to assess this communication and determine the degree in which the designers achieve to convey users their design intents through the system interface. Most case studies that are described in the literature are focused on the evaluation of desktop applications. In this study, we present the results of a communicability evaluation to a transactional Web application. The experimental case was run by three specialists in the field of HCI and involved the participation of four university students from two academic programs in Computing. These users had to perform some tasks that were developed based on the results of a previous work. After an analysis of the interactions, we concluded that the Website can be difficult to use by users with no experience in the use of this type of software. There are certain aspects of the interface design that should be improved.
AB - According to the Semiotic Engineering, the human-computer interaction is a way of communication between designers and users. The Communicability Evaluation Method (CEM) is a technique to assess this communication and determine the degree in which the designers achieve to convey users their design intents through the system interface. Most case studies that are described in the literature are focused on the evaluation of desktop applications. In this study, we present the results of a communicability evaluation to a transactional Web application. The experimental case was run by three specialists in the field of HCI and involved the participation of four university students from two academic programs in Computing. These users had to perform some tasks that were developed based on the results of a previous work. After an analysis of the interactions, we concluded that the Website can be difficult to use by users with no experience in the use of this type of software. There are certain aspects of the interface design that should be improved.
KW - Communicability evaluation
KW - Experimental study
KW - Human-computer interaction
KW - Usability
KW - User interface design
UR - http://www.scopus.com/inward/record.url?scp=84977560121&partnerID=8YFLogxK
U2 - 10.1007/978-3-319-40409-7_45
DO - 10.1007/978-3-319-40409-7_45
M3 - Conference contribution
AN - SCOPUS:84977560121
SN - 9783319404080
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 479
EP - 490
BT - Design, User Experience, and Usability
A2 - Marcus, Aaron
PB - Springer Verlag
Y2 - 17 July 2016 through 22 July 2016
ER -