A Systematic Review of User-Centered Design Techniques Applied to the Design of Mobile Application User Interfaces

Percy Quezada, Rony Cueva, Freddy Paz

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

5 Scopus citations

Abstract

Mobile Applications have become greatly important in current days, as they allow the execution of certain tasks in an efficient way. Furthermore, nowadays every person has a mobile phone which includes a huge variety of mobile applications for diverse purposes. In contrast, User-Centered Design is a framework which is used to improve or guarantee high usability and user experience in any kind of application, including mobile applications. In this paper, we present a systematic review of User-Centered Design Techniques Applied to the Design of Mobile Application User Interfaces. We performed the systematic review followed the proposed guidelines by Kitchenham and Charters, which includes 3 phases, which are the followings: Planning, Conduction and Review and analysis. 3 Research questions were developed in order to get reliable information related to User-Centered Design techniques applied to mobile applications. It is important to mention that we made an exhaustive review of each paper to determine in which phase of UCD should be classified each technique found according to the presented context. Finally, 221 studies were identified, where only 35 were finally selected for the review.

Original languageEnglish
Title of host publicationDesign, User Experience, and Usability
Subtitle of host publicationUX Research and Design - 10th International Conference, DUXU 2021, Held as Part of the 23rd HCI International Conference, HCII 2021, Proceedings
EditorsMarcelo M. Soares, Elizabeth Rosenzweig, Aaron Marcus
PublisherSpringer Science and Business Media Deutschland GmbH
Pages100-114
Number of pages15
ISBN (Print)9783030782207
DOIs
StatePublished - 2021
Event10th International Conference on Design, User Experience, and Usability, DUXU 2021, held as part of the 23rd International Conference, HCI International 2021 - Virtual, Online
Duration: 24 Jul 202129 Jul 2021

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume12779 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference10th International Conference on Design, User Experience, and Usability, DUXU 2021, held as part of the 23rd International Conference, HCI International 2021
CityVirtual, Online
Period24/07/2129/07/21

Keywords

  • Human-computer interaction
  • Mobile application
  • Systematic review
  • User interfaces
  • User-centered-design

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